Charlie Russo - Testimonials

He listened to what was most important to us, are his professional views of homes and the process, and he helped us through our decision process to find a house that is absolutely ideal. Charlie’s knowledge, experience, personality and communication made an incredible difference in the process. I wouldn’t buy or sell a home in houston without him by our side!

He knows the Katy market and was very good to work with in every aspect of the transaction.

I was skeptical upon meeting Charlie ( and told him so) but after talking with him, I liked his straight forward demeanor and honesty. I decided to trust him with this sale and was not disappointed. Charlie exceeded my expectations and was protective of my interests from beginning to end. I cannot say enough good things about this wonderful realtor. I will definitely recommend him to all my friends and family.

!! Charlie keep us well informed and updated throughout the purchase process. He quickly responded to emails and phone calls. We would highly recommend Charlie to anyone buying or selling.

As a result, we had multiple offers within the first two days. We accepted an almost-full-price offer and closed within a month. Very good experience overall.

He knows what he is talking about and was able to get our house in the market as well as provide contacts for us to get it ready! 5/5 recommend!

I flew in with 4 days (including jet lag) to look for and purchase a home. From day 1 we hit the ground running and on day 4, we found the right home. I appreciated Charlie's honesty about some of the properties...Would highly recommend!!!

if you are looking for someone to be straightforward, honest, and trustworthy you cannot go wrong in selecting Charlie Russo!

He not only helped me find the perfect home, but I learned a ton from him about home maintenance. He went above and beyond to help me. He is the ultimate professional!

Sold our house in one day!

I'd recommend him to any of my friends and will work with him again in the future.

He is ALWAYS accessible, has all the answers and knowledge of market. He has been on the builder side as well and was very helpful to us in the past with that experience. Charlie is fantastic.

Charlie Russo is an expert Realtor in West Houston. I highly recommend Charlie's services. He not only guided us through the buying process, but Charlie's overall knowledge of home construction really added value when it came time to make our choice. We ended up getting a great deal and I will happily recommend Charlie to anybody who needs a great Realtor in Houston.

He was extremely knowledgeable in terms of the entire process from determining a listing price to determining an agreed to sales price to addressing items that needed to be corrected with the house from the buyers inspection. We greatly appreciated his knowledge of the market and his guidance through what can be a very stressful process. Charlie did a great job of keeping us informed and communicating with us every step up of the way. He truly worked to help us sell our house and always followed up with the prospective buyers realtor to get feedback. We would highly recommend Charlie Russo as your realtor.

He is very knowledgeable and knows his stuff. When we had a question he was able to answer it right away. Anything we needed he was there to help. We are very glad to have had such a wonderful realtor.

His knowledge of the market and ability to make things happen ON TIME are comforting whether you are buying or selling. This was also a relocation for us and Charlie was tuned in with the process and did not miss a beat. We hope that we get to use Charlie again in the future as he is fun and we had fun during the process. Charlie also will do whatever it takes to help his clients. In this particular instance, it was breaking a sweat in 95 degrees…we had a crew that was going to clean up the place a bit (leaves, flower beds, etc.) for pictures and a video. They didn’t show up unfortunately so we had to rake and bag 12 bags of leaves. Charlie showed up and, without asking any questions, jumped right on in and helped. He is just a notch above everyone else and we trust him 100%. We would recommend Charlie Russo every,single.time. Thank you Charlie for being our realtor and helping our family transition into a new home. All the best Charlie!

He will tell you the truth and not give to a pie in the sky price for your home, the numbers are real and accurate.

During our initial conversation, Charlie was so knowledgeable about my house and the history of the homes for sale in our neighborhood which offered a level of comfort and was super impressive! He’s always willing to offer advice, answer questions at anytime (day or night), and provide insight throughout the entire process. We appreciate his candor, quick-witted jokes and easy-going personality! Thank you for making this experience a quick and painless process. You are THE best!

He helped us navigate multiple offers and once we were under contract, kept us informed all the way to closing. We are repeat clients & would highly recommend him to anybody looking to buy or sell a home.

I will recommend him to everyone I know buying a home and I hope to use him again in the future if we ever need to. But for now, he helped my family find what we hope to be our forever home. Thank you Charlie!

He was available anytime we had questions and guided us every step of the way

Had it not been for him this would have never materialized for us. If you want someone that truly understands the nuances and complexities of buying and selling homes, Charile should be your go to person. The facts: Worked diligently to get up top dollar for our property. Our property sold over listing price. Fought tooth and nail for us through the approval process while we were obtaining financing for our new home. Was able to dissect the more cumbersome process into simple easy to understand language. Tackled the whole process from different angles that I did not know even existed. Dude is a gem. Hire this man, you will not be dissapointed.

He is timely, attentive, and keeps up with communication. We couldn't have done this without him. Thank you again Charlie!

My home was on the market listed for rent within a couple of days of contacting him. He was very thorough every step of the way. When it is time to find new tenants I will be utilizing Charlie's expertise again without a doubt.

He is and excellent agent and communicates well with his clients.

He is always available for whatever questions we might have and he is, without a doubt, our favorite realtor in the Houston area. We will recommend him to anyone and hope that we have the opportunity to work with him again. Charlie goes above and beyond what is expected and will do whatever it takes to help his clients. For example, our lawn service had issues on the day our pictures were being taken. We had a massive amount of leaves in the yard. So, what did Charlie do? He grabbed a rake and began helping pick op the yard! That is type of person you want as a realtor. Thank you Charlie for another wonderful experience selling a home. If you are looking for the RIGHT realtor this is your person.

He also always responses to us promptly. Those qualities make us feel much comfortable and easier to go through the whole house buying and selling process!

This was while he helping us sale our home and taking good care of us with that project.

Always knowledgeable and professional. Great experience

Great communication and readily available when needed.

He was extremely professional and knowledgeable. He is an agent that is truly concerned with his clients best interests. We would definitely have him handle any future real estate developments for us.

Sold my home in 7 days! Did an excellent job of negotiating with Buyer's agent. Also, stepped in and cleared up a situation with the title company that could have delayed closing. Could not be happier with his professionalism and the results of this transaction.

Charlie worked professional and in a expedited manor. He answered his phone or returned your call in a very timely manner. Always helpful with keeping us up to date on information when selling our home. He sold our house in three days. Best agent I've ever worked with. Charlie knows the area the market is very challenging at this time. You need to sell call Charlie you won't be sorry.

He is super knowledgeable and handles every detail! Great experience and cannot recommend him enough!

Very knowledgeable and was able to match us to the house and area we wanted.

I would highly recommend using Charlie Russo, his attention to detail and follow through were on point. He truly knows the market and the ins and outs to facilitate a smooth transaction.

Decisions were data driven instead of gut feelings which sold the house instead. I would definitely recommend Charlie to anyone.

I found Charlie to be knowledgeable, a good communicator and a true professional. I would not hesitate to recommend Charlie to anyone that needs real-estate services.

He also helped us by handling miscellaneous items that required completion after we moved out of the house and left town. We highly recommend Charlie Russo.

He answered my endless questions and concerns, patiently guided me through the home selling process start to finish and was available practically 24/7. And- house sold in 2 hours!!! He takes time to stay in touch with other realtors and always in touch with market trends in clients’ neighborhood and community wide. Makes him one of the best whether you are buying or selling! Its thanks to his commitment to his client- me! and skill and immediate action reaching out to agents in my area that made this happen. I sold my house and the new owners call it their dream home! Win- win!!- thanks to his skill and caring.

We would highly recommend.

Charlie is without question the most knowledgeable in this area, calm, focused and skilled. Great experience due to his personality, unique insight to this area and timing. Please call Charlie to list your home or purchase one. He will do all the right things on time.

I would use his services in the future.

He was extremely knowledgeable and very patient with our endless questions/concerns.

We needed to sell our house and chose Charlie as we knew he had great local knowledge of the real estate market. Charlie was a great coach and gave excellent tips on how to prepare our house for sale. Everything from cleaning to picking up clutter.... things that really made our house show great! Charlie took care of all the marketing and we were able to find a buyer in less than a week. We are extremely satisfied with how this experience went.

I will use him again in the future.

Knowledgeable. Helpful. Charlie was very involved and I know I'm not his biggest client. Took time to assist whenever I inquired. Great experience!

He follows up consistently & listens to your needs & expectations. We now have our new home! His expertise was invaluable throughout the entire process. Thank you! Highly recommend!

I have purchased and sold 12 homes over my lifetime in many different market environments and in several states. Charlie has a good handle on both the marco and micro ins and outs of the Katy and Houston market. He is very proactive and detail oriented. He is a great communicator and keeps all necessary parties informed and in the loop. He is also a good negotiator and knows what levers need to be utilized at the right time. I would highly recommend Charlie for any realtor transactions from either the selling or buying side of the table. He also has a strong background in the construction side in case you are looking at future tear down/building aspects of a piece of property, the potential HOA/city restrictions, etc.

We're so happy with the entire process and all the support we got along the way. Thanks Charlie!

His knowledge, expertise and guidance from contract to closing was invaluable. We are very happy with the level of service he provided us throughout the whole process. We would not hesitate to use Charlie again as well as recommend him to anyone looking to buy or sell.

Charlie helped us lease a home last year, and worked closely with us to find the right home to buy. His advice, guidance, and patience made our journey a really positive one. Charlie is responsive, energetic, and didn’t just tell us what we wanted to hear when evaluating houses. A true real estate professional!

Given these challenges, my fiancé and I were extremely careful in selecting a realtor and interviewed several both big and small to ensure we made the right choice in identifying someone who knew the local market, offered solid fact-based advice and who could ensure our home sold fast. Charlie turned out to be exactly the realtor we were looking for. Beyond being confident in his ability to sell our home quickly, he also further quantified and backed up his belief with local market data which he personally had been gathering on our community for several years. We were also pleasantly surprised and impressed with his availability no matter when we called and his patience in answering all of our questions based on the facts “whether we wanted to hear it or not” which made us extremely comfortable throughout the home selling experience. Not only did our house sell extremely quickly in a post-COVID market no less, Charlie also went above and beyond providing sound advice during the negotiations and eventual closing of our home to ensure no stone was left unturned. In a time when most larger realtor establishments are only concerned about volumes and treat customers like numbers rather than real people with emotional ties to their homes, Charlie struck the right balance in understanding both the emotional ties and getting our home sold quickly at the best asking price. If you are looking for an extremely knowledgeable realtor who knows the local market, is extremely responsive no matter when you call (day or night) and who will provide honest fact-based advice whilst treating you like the most important customer on the planet, Charlie Russo is definitely the right realtor for you.

He helped us keep on the lookout for roadblocks and was very patient with us.

From the moment he came to our home the first time, it was evident that Charlie was well versed in the real estate market. We were impressed by his knowledge of the market and his use of real time data to help us make decisions about pricing as well as tips on preparing our home for listing. His marketing strategies were top-notch and highly effective. All through the process, Charlie’s communication with us was timely and thorough. He kept us abreast of steps we needed to take throughout the entire process. Whenever we had a question, Charlie responded quickly; he consistently offered sound advice. Charlie helped us navigate some challenging circumstances that came up toward the end of the sales process, resulting in a successful sale. Among all the positive interaction we had with Charlie, we were most impressed with his above-board transparency and honest assessment of every situation that arose. Charlie was with us every step of the way providing exceptional, unsurpassed service. It was a great experience!

Charlie knows his business very well and I would recommend if you want the best deal call Charlie Russo to manage your new home or selling your current home.

During our process, we sold an older home and build a new home in the same neighborhood. This was an extremely stressful time for my husband and I but Charlie came to the rescue to help get this process completed as quickly as possible. He understands the Firethorne neighborhood and went to bat for us on more than one occasion. If you’re in need of an experienced, knowledgeable realtor, with inside contacts, Charlie is your guy! Charlie, we appreciate your guidance and support during this 7 month building process, you are awesome! Levi Family.

With his guidance, we had tenants renting our house within a week, sold one house within 30 days, and the another within 7!!! We found Charlie after a failed experience with another realtor who used our home to increase their numbers. They didn't care about us and steered us in the wrong direction. After several interviews we quickly learned why Charlie is the best - hands down. He's honest, knowledgeable, and a hands-on professional that develops a winning solution. He is definitely on your side and will find you a win. How many realtors will climb in your attic to repair broken piping when you're out of town and organize contractors to get your house ready. Answer: NO other realtor will do this for you but Charlie. If buying or selling, he is the only person I trust and only person I would ever consider to guide me and my family through the process. You would be doing yourself a disservice if you don't at least talk to him before you contract with any realtor. See for yourself how great he is. NO ONE is his equal! I cannot say enough about our experience with him. He is our number one choice and should be yours!

Not the other way around. It’s a learned skill which in my view sets him miles above the others.

He was a great intermediary. I'm very happy with his service and expertise. Rick Rivas Area Manager Saratoga Homes of Texas Houston

In addition to being professional, he keeps discussions short and sweet, to the point and data driven. He gives “facts” and not what one may want to hear. I recommend him and will work with him again.

His deep knowledge and experience was evident the first day we spoke with him and we learned many things throughout the process. Charlie ensures issues are addressed before any problems occur which made the entire process easy. We priced our home fairly and it sold on the 4th day and we had multiple offers. I highly recommend Charlie Russo for anyone wanting to sell their home or purchase one.

It was very tough for us to find a house in our price range with the current market. However, with Charlie, we were able to close on a house that best suited to our situation. Especially in our case, we were first-time home buyers, and many things were new to us. Charlie was very detailed, responsible, honest, and diligent throughout the process. He answered all the questions we had, looked for alternatives, and suggested what would be the best option for our case. In addition, Charlie would discuss thoroughly any concerns we had, including going through numbers and negotiations. He is excellent at what he does, and we have complete trust in him. Super grateful for his patience and guidance throughout this journey. It was a lot of hard work from his end. Thank you so much, Charlie, for the wonderful experience, and we look forward to working with you in the future. Also, we would be more than happy to recommend Charlie to anyone who needs help with a home purchase. He is the best!

He is straightforward, knowledgeable, organized, and professional.

We were extremely pleased with his knowledge of the area and experiences that contributed to a great process all of the way through closing. My wife and I fondly gave him a nickname of "Johnny on the Spot". He was always there through phone, text or email and quickly responds to all questions or with handling any concerns. He gave excellent advice when asked. Would recommend him to anyone in the Firethorne area who is considering selling their home. This is the second time we listed our home and the first time was through a large popular agency. With them there was receptionist and personnel assigned to the sale. With Charlie there is no agency, you work with him directly.

Always helpful and available. Always went above and beyond. Highly recommend!

What took him from good to great was when he helped us get our home fixed after some issues with the “Big Freeze”. And made it to close

We have used Charlie multiple times and will continue to use him. He does a great job!

We are completely satisfied and we would encourage anybody to work with Charlie. He deserves this 5 star review because of his market knowledge and accessibility.

Charlie lives in the area and has deep firsthand knowledge of the market. He helped us through every step in the process, providing us with complete market data , excellent advice in preparing our home for market and setting an asking price. Charlie analyzed the multiple offers received and made it easy for us to select what was best for us. He was responsive and gave us rapid and straightforward answers to any question we asked. In the current real estate market, properties will sell, but Charlie went the extra mile with excellent photography, video tours and advertising. I would describe him as a complete service provider, problem solver and straight shooter who will deliver on his promise to get you through closing at the best price the market can provide. If you find yourself needing representation to sell your home in the Katy area, Charlie Russo should be your first call.

He knows the ins and outs of residential real estate each and every step of the way. He will go above and beyond to ensure his clients are happy. Highly recommend.

Very communicative, proactive, and professional. Thank you Charlie!

Excellent communication, extremely knowledgeable of the local market, and has gone above and beyond to make the entire selling and buying process a breeze for us! Would highly recommend to anyone looking for a true professional that has the knowledge and insight to handle every aspect of the real estate market.

He is reliable and trustworthy. We would highly recommend him!!

His knowledge of construction was very informed, and we found that he was also very efficient in his communications with all parties. We recommend him without reservation, and will call him first in the future.

Within two days we had several offers and some offers even over asking price. From the first step of placing the home on the market until the signing of documents at closing, Charlie was there for us. He kept in touch constantly and was totally transparent during the entire transaction. He was very knowledgeable about the real estate market in the neighborhood and we found out he brings with him a wealth of information too. Thank you Charlie for doing a wonderful job for us!

If you want your house sold and not for sale you should seriously call him. Our experience was seamless, enjoyable and, more importantly, stress free. Charlie has a great sense of humor just don't expect him to laugh. We would only use him and only him the next time we buy and sell.

Charlie’s vast knowledge, attention to detail and quality advice place him head and shoulders above all other agents. He went above and beyond to address all our concerns and meeting all our needs which resulted in smooth closings. We highly recommend using Charlie Russo for you home buying and selling needs.

He's heads above his competition and in my opinion, the best in his field. I have recommended him to many of my friends and would recommend him to anyone looking to buy or sell a home.

He is extremely knowledgeable and handles himself professionally even when dealing with difficult and unprofessional people. We would work with Charlie a million times over.

Priced the house well and exceeded our expectations on the sale of our home.

Even in the current market, we feel like we got a deal were not many people are. He helped us through missing out on a house we liked and moving on to finding the perfect home for our family. He’s knowledgeable, confident, and very responsive.

Charlie stands above all of them with his attention to detail, knowledge of the local housing market and his large network of professional connections. He is detailed and thorough and always responded to any of my queries or requests promptly.He really is dedicated in helping one prepare and sell their home for the best price. I sold my family home quickly and I believe it was largely due to Charlies recommendations on pricing, timing and advertising strategies. Above all, Charlie is experienced, likable, and an honest agent to deal with. I would not hesitate in either using him again or recommending him.

His knowledge of the local housing market, familiarity with what our family needed helped us locate a new home within a week. Charlie is a smart and self motivated agent that can quickly hone in on your needs while keeping your budget in mind. It is obvious when working with Charlie that he has a vast knowledge of the local housing market. My family are now in our new home that we love thanks to Charlie's attentiveness to the needs of of my family. I would not hesitate in recommending Charlie Russo to anyone as a real estate agent.

The experience was stress free as Charlie lead me through the process with patience and constant communication.

Everything has had to be done long distance and his communication and advice has been excellent!

Great communication skills ... kept us informed with every step of the process. We felt like he had our best interest at heart.

I can only say that Charlie is the best Realtor that I know and I would not use anybody else in a future deal. Since I have worked in real estate for 25 years, this is high praise.

I would highly recommend to Charlie to any buyer or seller.

He helped me find my house in 2013 and then helped me sell that house in 2018. I had a full price offer within one day of putting my house on the market. Yes, I highly recommend Charlie.

Charlie is the best!

He was very patient and kind even though we had some hefty criteria in a very competitive low inventory market. We will call Charlie to help purchase our next home.”

He worked very hard to find us a home that fit all of our family’s needs. He kept us updated regularly and made himself available when we needed him. He is very knowledgeable about the real estate market. We have a very large family and that made it difficult to find just the right house but he succeeded. We would recommend Charlie to anyone that needs a realtor. We will be sending all of our friends and co-workers to him when they are ready to buy or sell. Charlie was truly a blessing to us.

He had comps and history ready for us upon first meeting. He answered every phone call, email and text immediately and was always reachable. We look forward to using Charlie on our home purchase in the near future.

He was always available and super helpful - and made our experience so easy. Selling our old home out of state (not with Charlie) was a cluster of errors - which made us realize and appreciate him even more.

Charlie is honest, straight forward, and takes action without delay. He is easy to reach and immediately responds to inquiries. If you want your house “sold” and not “for sale” - Charlie will get it done. He sold our house in 5 days. We highly recommend him and will use Charlie as our next realtor in the future.

He was always on top of the everyday details of the property from listing through the sell and closing. I would recommend him to anyone selling a house in the area that he represents.

He made selling my home a breeze and I would highly recommend him to anyone looking to sell or purchase.

He knows what he is doing. He's easy to communicate with and it was a pleasure working with him for a fourth time now. I highly recommend Charlie for any residential real estate needs.

His advice on marketing the property was spot on and he kept us informed of every aspect of the contract process. Our experience was very positive.

He was communicative, made suggestions to help us sell faster, stayed on top of paperwork and made sure the T’s were crossed and I’s were dotted. As a licensed agent myself, I appreciated his demeanor and his knowledge. I felt good knowing he was on my side as a seller.

His knowledge of the local housing market, familiarity with what our family needed helped us locate a new home within a week. Charlie is a smart and self motivated agent that can quickly hone in on your needs while keeping your budget in mind. It is obvious when working with Charlie that he has a vast knowledge of the local housing market. My family are now in our new home that we love thanks to Charlie's attentiveness to the needs of of my family. I would not hesitate in recommending Charlie Russo to anyone as a real estate agent.

He kept us informed about everything and we had the best experience we’ve had with a real estate agent. Highly recommended as your selling agent, he knows it all.

Great communication ... kept us informed with every step of the process. We highly recommend Charlie !!!!!

I will recommend him to anybody I know buying a home in the area. So knowledgeable and experienced, I’m so glad we chose him to buy and sell our home!

He helped us compare multiple offers in an efficient way to make sure we got the highest but also the best offer for our needs. We would list again with Charlie.

Highly personable, dependable and goes through great lengths to make the buying experience hassle free. Because of that, this is my third transaction with him. Stand up guy that won’t let you down.

I definitely recommend Charlie Russo as the realtor. Everything was done on time, great follow up and everything went really well from the date of listing till closing.

Russo did a fantastic job selling my house, he made the entire process very easy and we had a full price offer on the first day of listing, excellent agent, would definitely recommend.

Very detail oriented and follows through on promises! Will use him again.

He came highly recommended to us by some friends. When we knew it was time to sell this year, he was the first on our list of people to call. Charlie was amazing to work with once again. His communication, expertise and work ethic are unmatched. He is well read when it comes to the current market, and truly cares for his clients-always going the extra mile. We trust his expertise and advice when it comes to all things real estate. We can’t thank Charlie enough for another positive experience. He’s the best of the best!

Even after I decided on a house to buy, he was there with me every step of the way. He was there for my home inspection, both "final" walk throughs, and was at my closing. He caught multiple issues that I wouldn't have noticed and would have slipped through the cracks from both the builder and the mortgage company had he not addressed them. So if you are looking for a realtor with tons of knowledge within the Katy area that will fight for you, Charlie is your guy.

Understands the area, always available to answer questions over the phone, text, or email, would recommend to anyone looking to sale a house.

First with selling our house and then purchasing another house. Our purchase took a long time because we were being very particular. Charlie was professional, patient and relaxed the entire time. As soon as we found THE ONE Charlie swiftly moved into “Broker Mode” and made it happen!! We are so grateful for his spot-on advice and tremendous knowledge of the real estate market. I would highly recommend Charlie.”

Hands down better service than you can imagine. He is extremely knowledgeable and communicates fast. He explains every detail of every step and transaction that takes place. He knows the market and has connections to many useful contacts needed for preparing your house for move out or updating your new property. 10/10 recommend!